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01604 581 476

Frequently Asked Questions

Some FAQ’s

Click on the title to see the relevant answer.

Porcelain tiles are manufactured from extremely pure materials and are fired at a very high temperature. The result is a dense, strong tile with a superior performance compared to normal ceramic tiles, including durability, abrasion, frost and chemical resistance and virtually impervious to water.

Yes we offer a full fitting service. Please ask our helpful staff in store for more details.

Yes, with the appropriate preparation, there are various flexible adhesives and floor overlay solutions that we can recommend. Contact us and we will be happy to assist you.

Our natural stone is available via special order (approx 3 working days) We have some display stands in our showroom available for viewing.

Yes we can deliver to local areas, however delivery charges will apply. Please ask staff for details.

Yes, our plain tile samples are free of charge. We always recommend you take samples home and see the tile in your own light before your purchase.

Credit may be given on stock items if they are in full cartons and returned in a saleable condition within 14 days of purchase. A 20% restocking charge will apply. Unfortunately items specially ordered cannot be returned.

We have a warehouse of approximately 10,000 square foot where we stock as much of what we display as possible. However, some tiles and products are special orders, and deliveries depend on our supplier. Most tiles arrive within a few days, although we cannot guarantee this. Please check with our staff when you place your order.

Go to our contacts page where you can find details on finding us. Contact us.

We accept most major debit or credit cards, including Visa Credit and Debit cards, Switch, Solo and MasterCard.

Products we offer

Visit our showroom